Amey Security can offer repair and servicing to around 90% of installed security alarm systems.
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Our highly experienced staff are backed by a large technical database allowing them to attend to the vast majority of manufacturers systems.
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Service and Maintenance should be seen as a routine part of keeping your system in full working order maximising its ability to adequately and reliably protect your property.
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Please complete our enquiry form for more information.
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Maintaining a burglar / intruder alarm system
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A reliable fully functional security system is key to deterring an intruder/burglar . An alarm system that is regularly giving false alarms is soon ignored and simply becomes a nuisance to the user and neighbours alike.
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Routine servicing will significantly reduce false alarms. Key components are regularly tested to ensure the alarm system functions per its design.
After sales warranty
All equipment we install includes a full 12 month warranty which covers all call out / labour charges and parts against faulty components / workmanship.
Our after sales care policy is designed to ensure ongoing reliability and customer satisfaction.
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Service / Maintenance agreement.
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FROM ONLY £85.00 a year (less than £1.65 per week)
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Our contracted maintenance customers enjoy the following benefits:
1. ANNUAL SERVICE / CHECK OF THE SYSTEM.
2. NO LABOUR CHARGE OR CALL OUT FEE - 24 HRS / 365 DAYS.
3. SYSTEM BATTERIES INCLUDED
4. DISCOUNTED PARTS (COST PLUS 10%)
If you decide against a maintenance contract for your system we will still keep you informed when your system is due for a service as well as when any routine replacement of components such as batteries are likely to be required.
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Poor maintenance can show itself in any number of ways but here is a common list of issues if you fail to routinely replace parts as required.
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Alarm Sounds outside when I have a powercut?
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This is due to a failure of the Main back up battery, These require routine replacement at a maximum interval of 5 years. When the mains fails this battery is supposed to keep the alarm fully functional and protecting property for a minimum of 12 hours, although rechargeable they are similar technology to a car battery and will lose bak up capacity over time and can fail internally or lose the capability to hold a charge. Occasionally a faulty battery can lead to damage of the system if it overloads the system or leaks. Your system may indicate a battery fault, our systems will display Battery Fault 100 if the battery is unable to be detected by the system but a battery will have already been in need of replacement long before this is displayed.
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False alarms
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In addition to poor maintenance and a faulty battery false alarms can be from faulty equipment yet often it is something environmental, Helium Balloons in the view of a sensor, Pets in areas where the system hasnt been configured for them. Automated appliances like air freshener sprays if close to a movement detector, robotic vacuum cleaners, and of course where a movement sensor is being in contact with insects or spiders.
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System beeps when I open a front door when not armed or being armed
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This is usually the inadvertant enablement of the sytems chime feature, refer to your systems user guide to switch on and off the chime feature as required.
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Comm or Wifi Fault
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This is due to the interruption of the alarms internet network connection to your router, this will occur if the router loses mains power however the alarm usually will reconnect once power has restored. If the router is replaced the alarm will need the new log in details of a new routers wifi network,
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